Refund Policy

1. Overview

This Refund Policy applies to eligible purchases of paid services offered by Revy, operated by My Attire LLC.

Revy provides wardrobe management, outfit creation, fashion discovery, shopping recommendations, and creator monetization features.

This Refund Policy distinguishes between purchases of Revy subscriptions, products purchased from third-party retailers, and payments associated with creator monetization.

2. Revy Subscriptions

Revy may offer paid subscription plans that provide access to additional features or services. Subscription prices, billing intervals, and applicable trial terms will be presented before purchase. Subscriptions purchased through the Apple App Store or Google Play are subject to the applicable platform's billing and refund procedures. Subscriptions automatically renew unless canceled before the next renewal, according to the applicable payment provider's terms.

3. Subscription Cancellations

Users may cancel their subscriptions through the payment platform used to complete the purchase. Canceling a subscription generally prevents future renewal charges. Users will ordinarily retain access to paid features until the end of the current paid billing period, unless applicable payment-provider terms or law provide otherwise. Deleting the Revy app or your account does not automatically cancel subscriptions billed through a third-party app store.

4. Refund Requests

All refund requests are subject to applicable consumer protection laws and the policies of the payment provider responsible for the transaction.

For subscriptions purchased through Apple, users may request refunds through Apple's refund process: https://reportaproblem.apple.com/

For subscriptions purchased through Google Play, users may request refunds through Google Play's support and refund process: https://support.google.com/googleplay/answer/2479637

Revy may assist with billing questions but cannot guarantee approval of a refund processed by a third-party payment provider. Where Revy directly processes payments, refund eligibility will be determined in accordance with the terms presented at purchase and applicable law.

5. Third-Party Retail Purchases

Revy allows users to discover and access products sold by independent third-party retailers. Unless expressly stated otherwise, Revy does not directly sell the clothing or other merchandise displayed through its shopping features. All refunds, returns, exchanges, shipping issues, order cancellations, and product-related disputes must be addressed directly with the retailer from which the merchandise was purchased. The applicable retailer's refund and return policies will govern those transactions, subject to applicable consumer rights.

6. Creator Earnings and Commissions

Creator commissions are not consumer purchases and are governed separately by Revy's Terms and Conditions and any applicable Creator Agreement. Commission amounts may be adjusted, reversed, or withheld when associated purchases are returned, refunded, canceled, rejected, fraudulent, or otherwise ineligible under applicable affiliate-program rules. Pending or estimated creator earnings are not guaranteed payments.

7. Technical Issues

If you experience technical problems affecting a paid Revy service, please contact our support team. We may investigate technical difficulties and offer assistance or other appropriate remedies in accordance with applicable law.

8. Changes to This Policy

We may update this Refund Policy to reflect changes in our services, payment methods, or legal requirements. Updated policies will be made available through the Platform. Changes will not eliminate refund rights that accrued under applicable law.

9. Contact Us

For subscription, billing, or refund-related questions, contact: support@getrevy.app

My Attire LLC, doing business as Revy